Frequently Asked Questions

Find the answers to your questions regarding storage units and more.

When is my rent payment due?

Rent is due on the first of every month.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates.

Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

What times are you open for access?

Our facility is open daily from 6:00 AM – 10:00 PM.

Do you close for any holidays?

StorMark Self Storage observes major holidays throughout the year. You can still rent a new unit online and access your unit 365 days a year even if our offices are closed.

Do you have climate-controlled storage units?

Both climate-controlled and regular units are available to rent at StorMark Self Storage. Get in touch with our team today for availability.

Do you have vehicle parking?

We offer many parking options for boats, cars, trailers, and RV's.  Contact one of our associates to learn more.

Do you sell packing supplies?

We sure do! Various useful supplies such as boxes and tape are available to purchase onsite.

What security features do you have?

Our many security features include full fencing, gated access, surveillance cameras, and more.

How do I pay my bills?

We recommend our quick and easy online payment system. You can also pay via mail or call us at 1-800-655-6753.

Please remit payment to:

Stormark Self Storage

PO Box 729

Morehead City, NC 28557

Issue or complaints?

We love hearing from our customers on how we can better serve their needs. If you have an issue, complaint, or compliment we want to hear from you. Call (276)296-3200 and ask for Dave Davis.

Your Guide to Opening and Securing Your Storage Unit with Stormark

Explore the seamless experience of accessing your storage unit with our dedicated Stormark team in this informative video. Discover the simple steps to open your storage unit for the first time and master the art of using a lock to secure your belongings.  Should you have any queries, feel free to reach out to us today for personalized assistance. Your satisfaction is our priority.

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